Customer Service

SIZING CHART

All items are supplied by Nike. For sizing charts please visit this page and select Male/Female and Item. 


EXCHANGE POLICY

RETURNS & REFUNDS

If you purchase an item that does not fit we will offer an exchange for the correct sizing (subject to the availability of stock).  

CONDITIONS OF EXCHANGE
Item/s must be returned unworn, unwashed and in otherwise unused condition with all the original labels and tags attached. 
Please make the exchanges during the expo on the event day. 

REFUNDS
We do not offer refunds for change of mind. 

FAQ’s

IF I CHANGE MY MIND ABOUT THE ITEM/S I ORDERED CAN I GET A REFUND? Sorry, we do not offer refunds for change of mind. Please ensure you choose carefully before placing your order.

IS THERE A CUT OFF FOR HAVING MY ORDER POSTED? Yes, your order must be placed before 24th November to ensure we can ship it and have it at your door before Race Day.

IS THERE A FEE FOR POSTING MY ORDER Yes, please see below for our shipping rates:

Type

Price inc GST

Postage within Australia

Standard

$10.00

International Postage – New Zealand Only

Standard

$20.00

International Postage – Rest of World

Standard

$30.00

 

I PAID FOR LOCAL POSTAGE, HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE? Shipping of items will only commence in September. We send all local orders with Australia Post so please allow 5 – 7 business days for it to arrive. We will send a shipping notification once your merchandise has been posted. If you haven’t received your order after 7 business days please contact us to obtain your tracking number and find out you the location of your order. 

I PAID FOR INTERNATIONAL POSTAGE, HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE? Shipping of items will only commence in September. Please allow two weeks for your order to arrive. If you haven’t received your order after 14 days please contact us on our enquiries line +613 9864 1118 so we can assist you.


HOW DO I KNOW WHAT SIZE TO ORDER? 
All items are supplied by Nike. For sizing charts please visit this page and select Male/Female and Item.